The art of the argument. It's mysterious and powerful. It's the art of having things go your way. But it's also the art of getting out of your own way. It's having the Moves. But it's also about having the Touch. Welcome to the "new normal." It's a time and place where conversations are tougher, disagreements more frequent, consensus more difficult to find than ever before. This new world demands three new "right for our times" chapters:
"This will be one of the most important books you've read in a long time." —Larry King
"Two thumbs up! A whole new way of being smart about all the people in your life—coworkers, bosses, family, the people you do business with. Bob Mayer tells you how to finesse the results you want without pleading, prodding, pushing, or pulling." —Cuba Gooding, Jr., Academy Award–winning actor